Privacy Policy

Last Updated: March 2026
Website: https://trinityclaw.com

1. Introduction

At Trinity Claw (“we,” “us,” or “our”), accessible from https://trinityclaw.com, protecting your privacy is a top priority. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you use our AI agent platform and related services (the “Services”).

By accessing or using Trinity Claw, you agree to the practices described in this policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: When you register, we collect your name and email address to create and manage your account.
Payment Information: We process payments through trusted third-party processors (Stripe and/or LemonSqueezy). We do not store or handle your credit card details on our servers.
API Keys: If you choose to connect your own API keys (e.g., OpenAI, Anthropic) to power your AI agent, these keys are encrypted at rest and used solely to enable functionality within your instance. We do not use your keys for any other purpose.
User Content: Content you create, upload, or process through our Services (e.g., prompts, agent configurations) is stored to provide and improve your experience.

2.2 Information Collected Automatically

Usage Data: We collect information about how you interact with our Services, including pages visited, features used, time spent, and device information (browser type, operating system, IP address).
Cookies and Similar Technologies: See Section 4 for details.

2.3 Information from Third Parties

If you log in via a third-party service or interact with embedded content (e.g., videos, social media widgets), those providers may collect data about you per their own privacy policies.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, maintain, and improve our Services
Process transactions and send related information (confirmations, invoices)
Authenticate users and secure accounts
Respond to your requests, comments, and questions
Send administrative information (policy updates, security alerts)
Monitor and analyze usage trends to enhance user experience
Detect, prevent, and address technical issues or fraudulent activity
Comply with legal obligations

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device to remember preferences, authenticate sessions, and analyze usage.

4.2 Cookies We Use

Cookie Type	Purpose	Duration
Authentication	Save login status and preferences	2 days (login), up to 2 weeks if “Remember Me” selected
Preferences	Store display settings and UI choices	1 year
Session Management	Temporary cookie to test browser cookie support	Discarded when browser closes
Content Editing	Tracks post ID when editing/publishing content	1 day
Comment Convenience	Saves name/email for future comments (if opted-in)	1 year

4.3 Managing Cookies

You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit functionality of our Services.

4.4 Third-Party Tracking

Embedded content or third-party integrations (e.g., analytics, AI providers) may set their own cookies. We do not control these technologies; please review the respective privacy policies of those providers.

5. Third-Party Services & Data Sharing

We do not sell your personal information. We may share data only in the following circumstances:

AI Service Providers: Our platform integrates with third-party AI APIs (e.g., OpenAI, Anthropic, Google). When you use these features, your inputs may be processed by these providers subject to their privacy policies and terms. By using Trinity Claw, you acknowledge and agree to their data processing practices.
Payment Processors: Stripe and/or LemonSqueezy handle payment processing. They collect and process payment data per their own privacy policies.
Service Providers: We engage trusted vendors for hosting, analytics, customer support, and security. These partners are contractually obligated to protect your data and use it only for specified purposes.
Legal Requirements: We may disclose information if required by law, subpoena, or to protect the rights, safety, or property of Trinity Claw, our users, or the public.
Business Transfers: In connection with a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction. We will notify you of any such change.

6. Data Security

We implement industry-standard administrative, technical, and physical safeguards designed to protect your personal information, including:

Encryption of sensitive data in transit (TLS) and at rest
Regular security assessments and access controls
Secure handling of API keys using encryption
Employee training on data privacy practices

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary:

Account Data: Retained while your account is active. You may request deletion at any time via your account settings or by contacting us.
Comments & Metadata: Retained indefinitely to enable automatic approval of follow-up comments and maintain conversation context. You may request removal at any time.
Usage Logs: Aggregated or anonymized data may be retained longer for analytics and service improvement.
Legal Obligations: We may retain certain information longer if required by law, regulation, or to resolve disputes.

8. Your Rights & Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Restrict or object to certain processing activities
Request data portability
Withdraw consent (where processing is consent-based)
Opt out of marketing communications (via unsubscribe links or account settings)

To exercise these rights, contact us at [[email protected]] or use the tools in your account dashboard. We will respond within a reasonable timeframe and in accordance with applicable law.

Note: Some requests may be limited if the information is required to provide our Services or comply with legal obligations.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 16 (or 13 in some jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Trinity Claw operates globally. Your information may be transferred to, and processed in, countries other than your own. We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your data in accordance with this policy and applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Posting the updated policy on our website with a revised “Last Updated” date
Sending an email notification if you have an account

We encourage you to review this policy regularly. Continued use of our Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

📧 Email: support “at” trinityclaw.com
🌐 Website: https://trinityclaw.com

Appendix: WordPress-Specific Notes (If Applicable)

the following default behaviors may apply.

Login cookies, screen options cookies, and comment cookies function as described in Section 4.
Automated spam detection may process comment data via services like Akismet.
User profile information can be viewed/edited by users and administrators as described in your WordPress configuration.